Privacy Policy

Effective Date: 22 August 2026

Irena Global Travel & HR Consultancy ("Irena Global", "we", "us" or "our") respects your privacy and is committed to protecting the personal information provided to us through our website, recruitment services, travel services, visa assistance and HR consultancy services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared and how we seek to protect it.

1. Information We Collect

Depending on the service requested, we may collect information such as:

• Full name and contact information.
• Telephone number and email address.
• Passport and identification information.
• Nationality and country of residence.
• CV, employment history and professional information.
• Educational and professional qualifications.
• Information required for recruitment applications.
• Information required for travel or visa assistance.
• Documents submitted for employment or application purposes.
• Other information voluntarily provided by you.

2. How We Collect Information

Information may be collected when you:

• Submit a CV or job application.
• Complete a contact or enquiry form.
• Request travel or visa assistance.
• Communicate with us by email, telephone or WhatsApp.
• Request HR or recruitment consultancy services.
• Provide documents for a particular application.
• Use or interact with our website.

3. How We Use Personal Information

We may use personal information for legitimate business and service purposes, including:

• Responding to enquiries and requests.
• Providing recruitment and HR consultancy services.
• Assessing candidates for suitable vacancies.
• Communicating candidate information to relevant employers.
• Providing travel and visa assistance.
• Preparing or processing applications and documents.
• Arranging interviews, appointments or consultations.
• Communicating updates about applications or services.
• Maintaining business and service records.
• Meeting applicable legal or regulatory requirements.

4. Recruitment and Candidate Information

If you submit your CV or personal information for recruitment purposes, we may review your qualifications and consider you for vacancies that may be suitable for your profile.

Where appropriate, relevant candidate information may be shared with employers or recruitment partners for recruitment and employment purposes.

We do not guarantee that submission of information will result in an interview, job offer or employment.

5. Visa and Travel Information

Where you request visa or travel assistance, we may process information and documents required to provide the requested service.

Where necessary, information may be provided to relevant embassies, consulates, government authorities, airlines, insurers, travel providers, employers or other service providers involved in the requested service.

6. Sharing Information with Third Parties

We may share personal information with appropriate third parties where reasonably necessary to provide our services or comply with legal requirements.

These may include:

• Employers and recruitment partners.
• Government authorities.
• Embassies and consulates.
• Airlines and travel service providers.
• Insurance providers.
• Medical or documentation service providers.
• Technology and website service providers.
• Professional advisers where reasonably required.

We do not intend to sell personal information to third parties for unrelated commercial purposes.

7. Document Security

We take reasonable administrative and technical measures to protect personal information and documents against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to provide requested services, maintain business records, complete recruitment processes, resolve disputes, comply with legal obligations or protect our legitimate business interests.

Where information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable requirements.

9. Website and Technical Information

Our website may automatically collect limited technical information such as browser type, device information, approximate usage information, referring pages and technical logs.

Such information may be used to maintain website security, improve performance and understand general website usage.

10. Cookies

Our website may use cookies or similar technologies where necessary for website functionality, security, analytics or user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

11. External Websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, security or content of external websites.

Users should review the privacy policies of external websites before providing personal information to them.

12. Children's Privacy

Our services are not intentionally directed toward children. We do not knowingly request personal information from children for recruitment, employment or visa services.

13. Your Information

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of information held by us.

Requests may be subject to verification and applicable legal requirements.

14. Accuracy of Information

You are responsible for ensuring that information and documents provided to Irena Global are accurate, current and complete.

If your information changes, you should notify us where the change is relevant to an ongoing application or service.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable requirements.

The updated version will be published on this website with the applicable effective date.

16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Irena Global Travel & HR Consultancy
Islamabad, Pakistan
Email: info@irenaglobal.com
Phone: +92 335 2227365